How do I get reimbursed if I paid out of pocket for a covered medication?

A: If you paid of pocket for your medication for any reason, you may submit a paper claim to us to be reimbursed for your medication cost. Please email us at contact@medtipster.com and include the following information:

• Copy of your prescription ID card
• Reason for reimbursement (Out of Country, problem at pharmacy, or etc.)
• Copy of your prescription receipt. Cash register receipts will not be accepted. The prescription receipt must include the following information:​​​​​​
  • Patient Name
  • Date of Fill
  • Prescription number
  • Quantity
  • Day supply
  • Drug name including strength and form or NDC number
  • Pharmacy Name and Address or Pharmacy NABP number
     

Please note: Submission of the requested information does not guarantee payment of your claim. Your submission will be reviewed, and you will be contacted by email within 1-2 business days.

IMPORTANT REMINDERS – To avoid having to submit a paper claim form:

• Always have your card available at time of purchase.
• Always use pharmacies in your network.
• Use medication from your formulary list.
• If problems are encountered at the pharmacy, please call 877-226-2378.

Download Reimbursement Claim Form