FAQ: Question
Q: How do I get reimbursed if I paid out of pocket for a covered medication?
FAQ: Answer
A: If you paid of pocket for your medication for any reason, you may submit a paper claim to us to be reimbursed for your medication cost. Please email us at contact@medtipster.com and include the following information:
- Copy of your prescription ID card
- Reason for reimbursement (Out of Country, problem at pharmacy, or etc.)
- Copy of your prescription receipt. Cash register receipts will not be accepted. The prescription receipt must include the following information:
- Patient Name
- Date of Fill
- Prescription number
- Quantity
- Day supply
- Drug name including strength and form or NDC number
- Pharmacy Name and Address or Pharmacy NABP number
Please note: Submission of the requested information does not guarantee payment of your claim. Your submission will be reviewed, and you will be contacted by email within 1-2 business days.
IMPORTANT REMINDERS – To avoid having to submit a paper claim form:
- Always have your card available at time of purchase.
- Always use pharmacies in your network.
- Use medication from your formulary list.
- If problems are encountered at the pharmacy, please call 877-226-2378.
Download Reimbursement Claim Form